Estimates, damage reports and appraisals all serve the same basic purpose. They provide an itemized list of all known accident related damage. Most writers of these reports will often refer to collision estimating guides containing part illustrations, part names and prices, flat rate labor times, and other information concerning procedures.
Some of the following terms may appear on the damage report. These terms will tell you exactly what the insurance company is paying the body shop to do to your vehicle.
R+I – Remove and Install
R+R – Remove and Replace
OH – Overhaul- Remove an assembly from the vehicle, disassemble, replace parts as needed, reassemble, install and adjust.
D+R- Disconnect and Reconnect parts at the point they are attached to the subject part. This is becoming rare as insurance companies tighten their budgets.
IO or IOH- Included Operation or Included in Overhaul- This is becoming more common all the time as insurance companies tighten their budgets.
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